Help: Orders & Shipping

Before contacting us, check the Ask MagCloud section for common questions we get asked. For information about creating a publication, please see our Create section.

After contacting us, a member of our support team will respond via email within 24 hours, Monday through Friday 9am to 5pm PST.

  • What can we help you with?

  • Publisher payments go out in the first week of every month to publishers who have accrued at least $10 in markup since their last payment. You can see an overview of your sales and payment history in your Sales Stats. Payments are sent to the PayPal account specified in your Account Settings.

    If you have a question about a publisher payment or your sales, please click here to contact us.